2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name and contact information (email address, phone number)
• Account credentials and authentication information
• Company information and business details
• Payment and billing information
• Usage data and preferences

2.2 Business Data

As part of our Tally integration services, we may process business data including but not limited to:

• Financial records and transactions
• Customer and vendor information
• Inventory and stock data
• Sales and purchase orders
• Ledger entries and vouchers

The user/subscriber retains ownership of their "Business Data" always.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our services
• To process transactions and manage your account
• To communicate with you about your account and our services
• To provide customer support and respond to inquiries
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our terms
• To send you updates, newsletters, and promotional materials (with your consent)

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your data is stored securely and is only accessible to authorized personnel who need access to perform their duties. We use encryption, secure servers, and other industry-standard security practices (like "OAuth" or "Encrypted API Tunnels") to safeguard your information.

We also maintain Audit logs of all users access with details and is available to you through datalynkr.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or respond to lawful requests
• To protect our rights, privacy, safety, or property
• With service providers who assist us in operating our services (under strict confidentiality agreements)
• In connection with a business transfer, merger, or acquisition

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Objection: Object to processing of your personal data
• Portability: Request transfer of your data to another service
• Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: privacy@datalynkr.com
Address:
IT Catalyst Software (i) Pvt Ltd
278, 3rd Floor, MKP Road, Padmanabhanagar,
Bangalore – 560070, India